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The Gwinnett Stripers are not responsible for delays caused by USPS. We recommend placing orders sooner rather than later. Some orders are taking up to 14+ business days to be delivered once they leave our stadium. We appreciate your patience and will do our best to process orders placed through our store in a timely manner.

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    How will I know my order is ready for pickup?

    Once the order has been processed we will send an email to the customer with instructions on when and how to pick you the order. Please do not come to the stadium to pick up your order without an email saying your order is ready for pickup. 

    How long do I have to pickup my order?

    We will hold all orders until you pick them up, we would prefer if they could be picked up within 10 business days, if possible. 

    Are all items available for pick up?

    Some Atlanta Braves items on our website are not available for pick up and will need to be shipped.

    If you chose an item that is not available for pickup, we will invoice you for the shipping fee, $8.50. We will not ship the order until the invoice is paid. 

    When will my order be available for pick up?

    We will do our best to have orders processed and ready within 2-4 days. However, some orders may take up to 10 business days to process and be ready for pickup.

    What days can I pick up my order?

    Orders can only be picked up during store hours, Monday-Friday 9am-4:30pm.

    Where do I pick up my order?

    All orders will be available at Coolray Field inside the store, Bobby's Tackle.